How are MAT garments made?
Production methods vary by style. Each product page lists available materials, fit and specifications. To ask about the production method for a particular item, email mat@matofficial.com with its name.
How do I choose my size?
Fit varies by style, including regular, oversized or boxy. Check the measurements for each garment, where provided, and compare them with something you own. MAT KISS White includes a full S–2XL size chart.
How much is shipping?
Costs vary by destination and cart contents. Items from different categories, such as hoodies and socks, can incur separate shipping charges within one order. The total appears at checkout before payment. Read MAT shipping details.
When will my order arrive?
Typical production is approximately 2–5 business days. Standard international delivery from European production centers may take around another 5–20 business days. Check shipping estimates and conditions.
How do I claim the welcome free-shipping offer?
Sign up to receive your email code. It applies in Italy only, to a first order of at least €59 in products, for eligible subscribers with no prior MAT orders, once per customer and without combining other codes. Use the same subscriber email at checkout and verify the discount before payment.
Is shipping tracked?
Yes. You receive tracking details by email after dispatch. Items produced or shipped from different facilities may arrive in separate parcels with different tracking numbers.
How should I wash a DTG-printed garment?
Wash inside out at a low temperature on a gentle cycle, avoid bleach and do not iron directly on the print. Always follow the garment's care label if it gives stricter directions.
How do I care for embroidered garments?
Wash gently and inside out when possible. Do not iron directly over embroidery and follow the care label.
Can I return an item?
Read the conditions, deadlines and exceptions in our returns and refunds policy.
How do I contact MAT?
Email mat@matofficial.com or visit the contact page.
More ways to choose your MAT piece
Compare your own hoodie measurements with our product charts. Read how to choose unisex hoodie sizes or the differences between hoodies, crewnecks and full-zip styles.