FAQ

FAQ

How are MAT garments made?

Illustrated FW26 graphics are intended for DTG printing, while caps and beanies use embroidery. The actual technique is shown on each product page.

How do I choose my size?

Each style may fit differently, for example oversized or boxy. Always check the fit shown on the product page and, when available, the measurements for that specific item.

How should I wash a DTG-printed garment?

To preserve the print, wash inside out at a low temperature on a gentle cycle, avoid bleach and do not iron directly over the print. If the garment label gives stricter instructions, always follow those.

How should I care for embroidery?

Wash gently and inside out when possible. Avoid ironing directly over the embroidery and always follow the care label on the garment.

Is shipping tracked?

Yes. When your order ships, you will receive tracking information by email. Timing may vary depending on the product and destination.

Can I return an item?

See the current conditions on our Returns & refunds page.

How can I contact you?

For support or information, email mat@matofficial.com or visit our Contact page.